Shipping policy

SHIPPING POLICY

1. Which Countries Do You Ship To?

CLODOUX ships worldwide, subject to product availability and applicable shipping restrictions.

2. How Is the Estimated Delivery Time Calculated?

When processing your order, we consider the following factors to estimate your delivery date.

Order Processing Time

Once your payment has been authorized and verified, we will begin processing your order. Order processing typically takes 2–4 business days.

Please note that processing times may vary during busy periods, holidays, or promotional events.

Shipping and Delivery Time

Our estimated delivery time is 7–14 business days, depending on your location and the shipping destination.

Delivery times are estimates only and are not guaranteed. Your package may arrive earlier than expected. Delays may occur due to customs clearance, carrier operations, weather conditions, or other circumstances beyond our control.

Once your order has been shipped, the carrier will handle the delivery. Depending on the carrier's procedures, a signature may not be required upon delivery.

Please note that delivery estimates do not include the order processing period.

3. How Much Does Shipping Cost?

Shipping fees are calculated based on your delivery location and the weight of your order. The minimum shipping fee is $4.90, depending on the destination and applicable shipping options.

Free shipping may be available on orders of $40 or more, depending on the promotional offers in effect at the time of purchase. Any applicable free-shipping offer and its conditions will be displayed at checkout.

Please review your shipping address carefully before completing your order. If your delivery information is incorrect or incomplete, we may need to contact you to request updated details, which could delay your delivery.

Additional delays may occur due to customs clearance or other international shipping procedures. Any customs duties, import taxes, or other charges, where applicable, will be handled in accordance with the laws and requirements of the destination country.

Please provide your complete and accurate delivery address, including your apartment number, postal code, and any other necessary details. Incomplete or incorrect addresses may result in delivery delays or the return of your package.